What is the minimum age to play at Sankra?

Players must be 18 or over to register. Underage registration is prohibited, and any winnings found on an underage account are cancelled.

What happens if I withdraw before finishing the wagering requirement?

A deposit must be wagered 1x before it can be withdrawn. If this is not met, winnings may be cancelled and a fee of 10% of the last deposit, or 15% if deposited by card or bank transfer, is kept.

What is the maximum bet allowed while a bonus is active?

The maximum bet with an active bonus is £5 per bet, or the currency equivalent, unless the specific bonus terms state otherwise. Betting above this limit can void the bonus.

How long do I have to submit verification documents?

Documents are due within 30 days of our request, and review usually takes up to 10 days after full submission. Complex cases can take longer, and a phone call or face verification may also be requested.

What happens to an inactive account?

An account is treated as inactive after 180 days without a login, after which a 5 GBP monthly administration fee is deducted until the balance reaches zero.

24 — Sankra

Sankra Terms and Conditions Explained

Terms and conditions at Sankra require players to be 18 or over, wager deposits 1x before withdrawal, and keep bonus bets under £5. Deposit boosts of up to 100% apply once these conditions are accepted.

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Key Terms and Conditions at a Glance

Every player who opens an account with Sankra online casino agrees to the terms below, version 1.8, last updated 28 May 2026. English is the binding language, and translations are provided for convenience only. The table sums up the core rules that govern age, accounts, bonuses and verification.

Term	Detail
Minimum age	18 years
One account per	Person, household, phone number, email and IP address
Wagering order	Real money balance wagered before bonus balance
Max bet with active bonus	£5 per bet, unless specific terms state otherwise
Deposit rollover before withdrawal	1x deposit, or a 10-15% fee applies
KYC document deadline	30 days of request

These clauses apply the same way whether we are crediting a deposit, releasing a bonus or processing a withdrawal request.

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Account Rules and Prohibited Conduct

Registration requires an email address, date of birth, country, phone number, gender, full name, social security number, zip code and username. We allow only one account per person, household address, phone number, email and IP address; duplicate accounts are closed and any winnings on them are voided. Selling, buying or transferring an account to another person is prohibited under these terms.

Verification and Closing an Account

We may request an ID card, passport or driving licence, proof of address, payment method ownership proof and evidence of source of wealth, with documents due within 30 days of our request. Review usually takes up to 10 days after full submission, though complex cases can take longer, and we may also carry out a phone call or face verification. Anyone wanting to close their account can do so by contacting support, but only once the balance is zero and no withdrawal is pending; otherwise any remaining funds are voided. We follow 5th EU AML Directive standards, and Customer Due Diligence checks are triggered once AML thresholds are reached. Returning players use the same details to sign in once their account is verified.

Bonus Terms That Apply to Every Offer

Casino promotions can boost deposits by up to 100%, but every offer follows the same clauses. We allow one bonus per person, family, household address, phone number and IP address, and only one bonus can be active at a time since offers cannot be stacked. Real money balance is always wagered before bonus balance, and the maximum bet while a bonus is active is £5 per bet unless specific terms state otherwise. Players should contact support before placing bets with a new deposit, since a bonus that is not flagged in advance may not be credited retroactively.

Wagering contribution varies by game: slots count 100% toward the requirement, live casino tables outside card games and Plinko count 10%, while table games, card games, poker, scratch cards and keno count 0%. Jackpot slots, Slingo, Bingo and instant crash games cannot be played with bonus funds at all. Strategies such as covering 24 or more numbers on roulette, switching stake levels after a big win, leaving spins unfinished to complete later, or using Martingale and hedging patterns are all prohibited, and detecting them can void bonus winnings. Full terms for each deposit bonus are confirmed before the offer is activated, and withdrawing before wagering is complete voids the bonus balance along with any winnings derived from it.

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Terms and Conditions: Common Questions

What is the minimum age to play at Sankra?

Players must be 18 or over to register. Underage registration is prohibited, and any winnings found on an underage account are cancelled.
How many accounts can I open at Sankra?

Only one account per person, household address, phone number, email and IP address. Duplicate accounts are closed and any winnings linked to them are voided.
What happens if I withdraw before finishing the wagering requirement?

A deposit must be wagered 1x before it can be withdrawn. If this is not met, winnings may be cancelled and a fee of 10% of the last deposit, or 15% if deposited by card or bank transfer, is kept.
What is the maximum bet allowed while a bonus is active?

The maximum bet with an active bonus is £5 per bet, or the currency equivalent, unless the specific bonus terms state otherwise. Betting above this limit can void the bonus.
How long do I have to submit verification documents?

Documents are due within 30 days of our request, and review usually takes up to 10 days after full submission. Complex cases can take longer, and a phone call or face verification may also be requested.
What happens to an inactive account?

An account is treated as inactive after 180 days without a login, after which a 5 GBP monthly administration fee is deducted until the balance reaches zero.
Can I close my account and get my balance back?

Yes, by contacting support to close the account, but only once the balance is zero and no withdrawal is pending. Any remaining funds are voided if this condition is not met.